Atlanta - Camp Creek

“Customer service was amazing. Laser tech is very knowledgeable and very good at what she does. Will absolutely continue to come here to get my tattoos lasered.”

“As always, friendly staff. Quick in and out and easy to schedule future appointments. No waiting around. Clean facility with kind and respectful employees.”

“Cancelled my appointment 3 times then when I came told me they had to reschedule me. Really bad customer service, go to an independent not a corporation.”

“Thanks team. Great appointment and thank you to Larissa for the extra care and attention for me.”

“I have been going to Removery for a year and a half and only chose this location since Decatur no longer had a tech anymore. The Camp Creek location is two hours away from me, but being consistent with my removal is important to me. The girl at the front desk was great and helped me add on more tattoos to my package. The tech, however, appeared very inexperienced. She lacked confidence and was very scattered. She kept having to move her goggles because she couldn't see where my tattoo lines were; and she was missing so many spots. I literally had to point at spots to help her. I even have pinpoint spots outside out my tattoos as well, nowhere close to any ink? I had just added a rib tattoo to my package that day, and it hurt insanely bad but I didn't feel comfortable enough to ask her for a break because of the vibes I got from her. She told me the laser was spicy because it was just serviced, but I think she just cranked the settings way up once she got to my tattoos that have had many more sessions. I've never had a tech break my skin before with the laser until that day. I nearly had a panic attack when I got into my car after this experience. My skin ended up bruising pretty bad and I had a new side effect, scabbing. I guess she knew she went too intense on my skin because she told me I could blister. They also tried to schedule me only 6 weeks away and told me they were the only location with a tech. It was just overall a crappy experience. I've had to baby the hell out of my skin the last week and pause a lot of my normal activities for the sake of healing. Think twice before you choose this location, please. Also piggybacking the other recent review, the room did not appear to be clean. She had me wait while she wiped down the chair, but the goggles definitely were not cleaned. She also had a jar full of lash extension spoolies which I found odd. Definitely strange to have on the counter of a tattoo removal room.”

“Don’t walk run!! if you were thinking about having Tattoo removal done, Start with recovery! I can’t speak for the other locations, but the new Camp Creek location has the best customer service and care that I’ve experienced in a long time! I can’t wait to share my results! I’ll be back!!”

“My experience at Removery’s Camp Creek location has been extremely disappointing. When they were selling me the removal package, the staff were welcoming, friendly, and attentive. Unfortunately, that level of service disappeared after I paid. Multiple appointments were canceled only hours beforehand. On another occasion, I arrived and was not informed in advance that the handpiece needed to properly target blue ink was unavailable. This unnecessarily delays an already lengthy removal process. The technician then dismissed my concern by claiming that the handpiece used for black ink would remove blue ink just as effectively—an explanation that contradicts established information about wavelength-specific laser treatment. The protective glasses I was given were also extremely dirty, which raised serious concerns about the location’s hygiene standards. Additionally, the technician did not appear experienced or confident in performing the treatment, which made the entire experience even more concerning. The worst part was how I was treated during my most recent visit. The staff member was cold and unfriendly from the beginning and repeatedly tried to push my appointment to other locations, despite Camp Creek being the most convenient location for me. She was extremely resistant to finding me another appointment at Camp Creek. Only after I repeatedly insisted did she offer me one appointment, claiming it was the only and last available time. When I returned to my car, I realized that the appointment conflicted with another commitment. I opened the app to reschedule it and immediately saw several available appointments at Camp Creek—not just the single “last” appointment she had claimed was available. Because I was concerned that the app might not be accurate, I returned to the reception desk and simply asked her to confirm that my rescheduled appointment was correct. Her expression immediately changed, and she responded with a hostile, dismissive “Fine.” I cannot know her motive, but the combination of misleading information, hostility, and markedly different treatment left me feeling extremely singled out and discriminated against, potentially because of my race or immigrant background. No customer should leave a business wondering whether prejudice influenced how they were treated. I intend to continue my tattoo-removal treatment with Removery because I already purchased the package, but I will not return to the Camp Creek location. Repeated last-minute cancellations, unavailable equipment without notice, questionable hygiene, an apparently inexperienced technician, misleading scheduling information, and disrespectful treatment are completely unacceptable. --- Update: Based on other public reviews, it appears that multiple customers have reported similar concerns involving this location and/or the same technician. What is especially troubling is that Removery does not appear to be taking meaningful action to address this recurring pattern.”

“My experience at Removery’s Camp Creek location has been extremely disappointing. When they were selling me the removal package, the staff were welcoming, friendly, and attentive. Unfortunately, that level of service disappeared after I paid. Multiple appointments were canceled only hours beforehand. On another occasion, I arrived and was not informed in advance that the handpiece needed to properly target blue ink was unavailable. This unnecessarily delays an already lengthy removal process. The technician then dismissed my concern by claiming that the handpiece used for black ink would remove blue ink just as effectively—an explanation that contradicts established information about wavelength-specific laser treatment. The protective glasses I was given were also extremely dirty, which raised serious concerns about the location’s hygiene standards. Additionally, the technician did not appear experienced or confident in performing the treatment, which made the entire experience even more concerning. The worst part was how I was treated during my most recent visit. The staff member was cold and unfriendly from the beginning and repeatedly tried to push my appointment to other locations, despite Camp Creek being the most convenient location for me. She was extremely resistant to finding me another appointment at Camp Creek. Only after I repeatedly insisted did she offer me one appointment, claiming it was the only and last available time. When I returned to my car, I realized that the appointment conflicted with another commitment. I opened the app to reschedule it and immediately saw several available appointments at Camp Creek—not just the single “last” appointment she had claimed was available. Because I was concerned that the app might not be accurate, I returned to the reception desk and simply asked her to confirm that my rescheduled appointment was correct. Her expression immediately changed, and she responded with a hostile, dismissive “Fine.” I cannot know her motive, but the combination of misleading information, hostility, and markedly different treatment left me feeling extremely singled out and discriminated against, potentially because of my race or immigrant background. No customer should leave a business wondering whether prejudice influenced how they were treated. I intend to continue my tattoo-removal treatment with Removery because I already purchased the package, but I will not return to the Camp Creek location. Repeated last-minute cancellations, unavailable equipment without notice, questionable hygiene, an apparently inexperienced technician, misleading scheduling information, and disrespectful treatment are completely unacceptable. Based on other public reviews, it appears that multiple customers have reported similar concerns involving this location and/or the same technician. What is especially troubling is that Removery does not appear to be taking meaningful action to address this recurring pattern.”

“Larissa took care of me today she is the best!!!”

“Danielle was very informative. Larissa was very professional and patient!! The office was clean and convenient.”

“Great People Great Service Excellent Experience 💯💪”

“The staff are always beyond kind. I came to Removery after receiving damange at another tattoo removal. I am beyond thankful for the care Removery provided after a terrible experience. I cannot recommend Removery enough. If you want to get a tattoo removed, Removery is the only way I would recommend.”

“Nia was great! Pleasant and informative.”

“Very informative and great customer service”

“Rude, terrible. Left me scarred worse than before.”

“Finding it incredibly difficult to find a location that actually has someone in office to perform the treatment. Each time the office location gets further and further away as well.”

“Staff was very professional and caring… for me service was costly.. This was my first time going and I thought it was going to be an extremely painful experience however, it was not as bad as it seemed… The laser think of it as someone popping a rubber band on your skin that is what it feels like! Breathing helps as well!”

“Danielle is wonderful!!!”

“I went for my first session of tattoo removal. I started getting tattoos when i was very young and now regret all of them. Brittanie was very helpful and pleasant. I appreciate her giving me my multiple options for pricing and being supportive during my first session. One of my tattoos are almost gone after the first session (wish i would have just paid session by session for that one as I don’t believe i will need more than one more session for it to be completely gone), I opted for the unlimited sessions option which now I am regretting because I definitely won’t get the value of the unlimited session package bc the first session almost completely removed one of my tattoos. The other tattoo will need a few sessions before it starts disappearing so at least I’ll get my ultimate wish of tattoo removal. I recommend Removery for aging who wants professional and ultimately the removal of their tattoos”

“I can’t make this up, y’all. I went in for a consultation and these are the sweetest people I’ve met on a random Saturday! Althia did my consultation and I truly had a good time talking to her. It was a gloomy day outside but she brightened my morning with some good news and a sweet personality. Another woman at the front desk, Brittany (sorry if I misspelled it girl!) came into the room with a smile and it made the whole place feel welcoming. I’m soo excited to start my removal process with them!”